Is there any difference between us and the others?
When you place an order for delivery of flowers in Iran in any way, the order has to be transferred to a florist in Tehran - That might be us. We are the leading provider of such services in Iran - if not the only one.All of the information you provide through this website, we don't sell or distribute to third parties except that it is legally required. All user information is gathered to serve your needs and reply your request.
1-The first difference between PalizGol and others is in the fact that
your order to us is direct and without an intermediary. But most
other dealers you may have to go through one or more intermediary
dealers that act between you and the florist. Your order, thus, has to
go from one hand to the other and ... As a result :
- You will pay more money, most of which will go to the intermediaries
and not for your own purchase.
-- You may not even know the florist who would carry out your order,
with no possibility to contact him directly. So you can't be sure that
your needs are taken into serious consideration.
-- In case of a complication in your order, The florist and mediator(s)
put the blame on each other and you will never know whose fault it was.
-- In such a relation the processing is too slow and if you notice a
mistake on your side or wish to modify your order (change the type of
flower ordered , change address and or phone number........) it will
undoubtedly be more difficult to find the right person at the right time to
listen to you. Finally the time is out .
2 - If you place your direct order to us you will have the possibility of
immediate order and delivery ( even in less than one hour ). In other
systems this is impossible.( as a result of indirect contact.)
3 - We cover the entire country ; many others have a limited scope of
activity and can not execute your order beyond Tehran or some major cities.
4 - You will enjoy a variety of selections from most simple to most
exact and well defined, based on your budget, reflecting your own views ,
and finally, the possibility of discussing with florist shop staff All these
features have been designed to give you a chance to make your selection
as close as possible to the image you have in mind. Such a variety of
methods of selection and placing order are just a few clicks away.
5 - Unlike other web sites that copy pictures from each other, the images
in this site are real pictures of our works, so that between the chosen
image and delivered item there would never be a difference. In most cases,
customers are disappointed with other florists because the florist who has
taken the photo and the florist who carries out the order are from
different countries sometimes using fake photos.
6 - We consider special advantages for your orders. The more you order,
the more points you gain towards a good discount or a complete free of
charge order or some other rewards.
Order and sale is not our only concern. In addition to valuable information
on plants and flowers in this site, we will be happy to answer your questions
in this field or give you any possible services in any other fields. Finally,
we appreciate your feedbacks and welcome your suggestions and comments.
Confirming your order , Order tracking , Changes to orders, Floral modifications, Order cancellation, Refund, Return, Inquiries
Confirming your Order
You will receive your order number at once, when the last process of your order is done.Also we will send you an order confirmation e-mail after getting your order. Do not forget, you can observe allyour information regarding your orderness through
Online Order tracking.
Order tracking service Though tracking an order does not require membership, it's easily done through entering membership account. The order tracking service gives you up to the minute information about your order. After your last click for sending an order, you will receive your order number immediately. A few hours later you will receive an e-mail from us, confirming that we have received and accepted your order. If you are already one of our members you can log in to see the status of your order at any time.If you are interested to become a member of our site to benefit its advantages, sign up today. Otherwise you can track your order just by entering your order number. If you have lost or forgotten your order number, you can still track your order through inserting certain information.
Changes to Your Order
You may change your order up to the last minutes before delivery and have a new selection . These changes may be for the kind of flowers, ordered items, delivery date & time, recipient's address or phone number, etc...
Obviously we cannot accept any changes after delivery of the order or when your order is on its way.
Please complete this form and send it to us for any possible changes in the order. If it is a few hours before delivery time, you should also inform us by phone, fax . Note : We cannot guarantee changes to an order if announced in less than 8 hours before delivery time, however we will do our best.
We do not charge you for any clerical changes informed 8 hours before delivery time, but for floral changes there might be a charge depending on the price of your order.In this case we may charge you for the floral changes only . There will be no charge for changing address, phone number, etc.
There are 3 different options and prices :
As shown in the picture : It is the price of the item as it can be seen in the picture with the same specification.
Larger : For the cases that you have chosen all specification in the picture but you wish it to be delivered in larger size and more flowers.
Premium : We offer you your desired item with exotic flowers and with the best design.
You can cancel your order. Complete the Cancellation form and send it to us for canceling your order. For obvious reasons, we cannot cancel your order after delivery or when your order is on its way. Please inform any cancellation until 8 hours before delivery time. Otherwise it is necessary to inform us by phone, fax too. Also A portion of your payment is not refundable if you cancel your order within less than 8 working hours before delivery time.Working hours are from 08:00 AM to 10:00 PM Iran time. ( 10:30 PM to 08:30 AM in West US & Canada ).
Also a % 20 of your payment is not refundable if you cancel
always your payment for your canceled order, remaining amount of your modified order or your deposit is refundable. In cancellation form (or modification form ) of order, you define whether you desire to take your payment back or you prefer to use it in your future order. We'll contact you in the case of refunding for the best possible way. Normally, a credit will be issued towards your credit card ( if your purchase has done by credit card.)
We guarantee your and recipient's satisfaction.If you are not completely satisfied for any acceptable reason, please inform us as soon as possible through filling and sending the Dissatisfaction announcement form. We understand the feelings of the one who is sending a gift for his/her beloved person and we want no one be dissatisfaction with our work. Rest assured that we do our best to satisfy our clients. In addition, if there is any problem with the forwarded gift, the recipient can return it and ask us to change it based on her/his wish.
Inquiries - Any question?
Here in our site we have tried to make your shopping as easy as possible. A Complete guide give you almost all the necessary information and our " Order tracking " let you check your order situation at any time. If you have any question please feel free to ask us using any suitable ways of contact. Your questions will be considered promptly and you will receive our reply in a few hours.
Prompt delivery, Delivery Confirmation, Delivery Policies, Delivery date & Time, Delivery Locations, Delivery difficulties , Delivery Charges, All Over Iran, International Deliveries , Inquire about Delivery
Prompt Delivery(even in less than one hour)
We are ready to deliver your order promptly (even in less than one hour).
In order to make sure that we have received your prompt order, please contact us through a phone call, fax or messenger after placing your order.
Note :We try to deliver your orders in the least time during a few hours in special Days like Mother's Day, or Norooz (Persian New Year's Day), but we can't guarantee one hour delivery, because the volume of the orders is high during such days.
After the order delivery is completed, you will receive an email from us. This is an addition to order tracking service which can assure you about delivery of the order.
We do our best to deliver what you have ordered (Just the same as selected picture - if not nicer.)
In some cases, the exact kind of basket, container or the same color of flower may not be available, or some flowers do not exist in that season. In that case, we use the similar basket, container or flowers, and the utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.
If you emphasize on a particular flower or color, please explain it to us. If there would be any problem, we inform you to have your comment.
Please consider that there is not plenty of various flowers, basket and other container, in other cities rather than Tehran, (specially in small towns), so orders may have some changes.
Delivery date & time
Delivery in Tehran is usually done from 08:00 AM to 10:00 PM. (08:30 PM to 10:30 AM West US) For some other time delivery, The customer should arrange it with us in advance.
That may incur some additional charge. We work 7 days a week at any time and there is no time problem for sending orders. We do our best to deliver your order at your requested time.
Even during special days like Norooz (Persian New Year's Day) or Mother's day with considerable increase in volume of orders, we endeavor to deliver your order on time , but we can't guarantee the exact time.
The delivery time during these occasions is classified to three groups: " morning", " afternoon ", " evening ". If delivery time is determined, your order will be put in one of these groups. In order not to face with any problem in this regard, we coordinate the delivery time through a phone call to the recipient and checking the address.
The delivery time may change based on the request of recipient. On special occasions like memorials at mosques the order will be delivered just on time.
Time of delivery in other cities may be limited based on the situation of the city and the season. Usually our representative florists in other cities will call the recipient and coordinate the delivery time.
When we receive an order we call the recipient to check the address and coordinate the time of delivery. The problem rises when the recipient is not available ( the phone number or address or both are wrong, the recipient has changed the address or is on a trip...). We do try to find him/her to deliver the order on time.
If he/she is on a trip we'll wait. If he/she is away we deliver the gift to one of the neighbors to give it to the recipient when he/she is back.
But if our effort are failed we will inform you about the case as soon as possible and do what you offer. Since these kind of problems are inevitable we have included a field in our order form under the title of " Alternative Phone Number " which can help us a great deal in finding the recipient, delivering the order and solving such a problems. Sometimes the recipient asks us to deliver the order in a place other than the address you have given us. In general, we consider the requested time and location by the recipient. Take care that we suppose that you have given us the correct address and phone number and you are sure about the presence of the recipient at the mentioned location.
the most problems arise when the address or phone number is wrong or incomplete.
For more information, you can refer to "delivery location".
By the way, on condition that our effort to find the recipient is failed we will inform you before the delivery time, while the order situation is observable online in " Order tracking "
Delivery charges are included in our prices; therefore there is no additional delivery charge for deliveries both in Iran or international service.
1 - On situation that there is an exceptional case (The location is too far from the cities and delivery charge is much more than usual ), we will inform you immediately.
Flowers Delivery to Iran - All the cities
We cover the entire country. A great number of florists in almost all the cities are ready to take care of your orders as our representatives. If there is no flower shop in a town, your orders will be sent by a florist of nearest city.
1 - Unlike Tehran in which you can find any kinds of flowers, plants, baskets and other flower containers available in the country, there are limitations in other town and cities.The scale of limitation of options depends on the size of the town and its distance from Tehran. The best option - that we strongly recommend - is that you ask a good selection for a certain considered amount you want to spend . Go To :Your Own Price / Choice
2 - The pictures shown in our site will be available in Tehran only.Transferring your orders to our representative florists in other cities , we give all the necessary information to them, but if some flower or container is not available there, they use the most similar item available as a substitution. For the cities which are not more than 200 Km. far from Tehran, we can send orders including big baskets directly from Tehran. Though in such a case, delivery charge is much higher than usual, pleasecontact usin advance for more information.
International Delivery - around the world
We deliver flowers around the world . Select the recipient's Country, choose a product , That is so easy .
Delivery Inquiries - Any question?
Here in our site we have tried to make your shopping as easy as possible.A Complete guide give you almost all the necessary information and our " Order tracking" let you check your order situation at any time. If you have any question please feel free to ask us using any suitable ways of contact .Your questions will be considered promptly and you will receive our reply in a few hours.
Membership to PalizGol Is free.
If you are already one of our members you canlog into see the status of Your Account.
If you are interested to become a member of our site to benefit its advantages,Register now.
Being a member of PaliznGol.com entitles you to these great benefits:
Free reminder service
With our reminder service you'll never miss an important date (birthdays, anniversaries, etc...)
In order to use this service you need to be registered and become a member of our site.
Simply enter dates important to you like birthdays of your friends or relatives, tell us when you want to be reminded and you will receive e-mail reminders for each specified date together with our gift suggestions to consider.
Order tracking service
Though tracking an order does not require membership, it's easily done through entering
Membership account. The order tracking service gives you up to the minute information about your order. After your last click for sending an order, you will receive your order number immediately. A few hours later you will receive an e-mail from us, confirming that we have received and accepted your order. If you are already one of our members you canlog into see the status of your order at any time.
If you are interested to become a member of our site to benefit its advantages, sign up today. Otherwise you can track your order just by entering your order number or Email Address . If you have lost or forgotten your order number, you can still track your order through inserting certain information.
Free Address Bookand automatic entry without typing
Your online address book is free. If you have entries in your address book you can select a recipient's name and have the information automatically filled into the order form.
If the recipient is not listed, remember to add the person to your address book when you enter the recipient's information by clicking on the save to address book .
Discount & Awards
Any order means a certain point for you and if it reaches to a certain level, you may have
special discount, award , or even you are able to place an order free of charge. Your point is
observable online in your membership account. As soon as your point reaches the required
level, you will receive an email, while you can see it online.
Order History (Record of your previous orders)
The records of all your previous orders - which can be so useful and required by you - are always available online.
Special offers and opportunity
Sometimes you become aware of our special offers and opportunities through an email sent by us, so you don't lose the opportunity to use the special offers.
Affiliate & corporate services
If you can place a great number of orders per year (personal order or as an employee or representative), pleasecontact us. We can give you a considerable discount with regard to the volume of your orders.
If you are a florist or have a web site, Join our affiliate program and start earning commission by selling our products. Pleasecontact usto get more information about our affiliate program.
We guarantee your and recipient's satisfaction.
If you are not completely satisfied for any reason, please inform us as soon as possible through filling and sending theDissatisfaction announcement form. We understand the feelings of the one who is sending a gift for his/her beloved person and we want no one be dissatisfaction with our work. Rest assured that we do our best to satisfy our clients. In addition, if there is any problem with the forwarded gift, the recipient can return it and ask us to change it based on her/his wish.
We keep all personal information you provide us while shopping or for registration and membership, as a secret to us. They will never be given to any third parties.
There are special techniques for security in payment, financial affairs and information through internet. Also there are companies who take care of this security during any payment or financial process. Almost all online payments which are done by customers of thousands of web sites as well as shops and stores, are made by these companies which are quite reliable, trusty, and provide safest payment option for millions of customers around the world.
We work with leading providers of payment processing and merchant services, so your shopping in our site will be quite safe and secure. Remember that while shopping from us, we don't see your credit card information. Your credit card details will be checked by Card processing company (Merchant Service) and your payment will be processed through their international payment processors.
You cannot find such a variety of options anywhere else. It is also impossible to find an easy way of communication and ordering except with us. Your ultimate selection is only few clicks away and it is very easy to complete your order quickly, clearly and with no doubts. Wherever you need help there are enough directions to help you. Do not hesitate to contact us if you still have unanswered questions. Rest assured we will study your questions and answer them right on time.
We do our best to deliver what you have ordered (Just the same as selected picture - if not nicer. ) In some cases, the exact kind of basket, container or the same color of flower may not be available, or some flowers do not exist in that season. In that case, we use the similar basket, container or flowers, and the utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.
Note : - If you emphasize on a particular flower or color , please explain it to us. If there would be any problem , we inform you to have your comment.Please consider that there is not plenty of various flowers, basket and other container, in other cities rather than Tehran, (specially in small towns), so orders may have some changes.
Links to other Web sites
Our site have some links to other Web sites. They have their own responsibility for the content of their site.We do not accept any responsibility for anything related to these Web sites.
We started our job in this field of flowers and plants in 1350 (1972). We opened The first flower shop in a modern way in Iran along with ordering system in that year. We made our arrangements by the latest design and newest methods.
After 20 years, we opened our second flower shop which was the best sample for its time and its generation.
We have a lot of experiences in the fields of accepting orders from overseas, as well as accepting orders from Iran and deliver it to other countries.
We do respect our customers and their orderness, and try to satisfy them. We also respect our personnel who do their best in their job. All of these, are the secret of our successfulness in our job. You can try us and compare it to others.
Ways to contact us
Please go to contact us page .