Our Guarantee

We guarantee your and recipient's satisfaction.
If you are not completely satisfied for any reason, please inform us as soon as possible through filling and sending the Contact Form. We understand the feelings of the one who is sending a gift for his/her beloved person and we want no one be dissatisfaction with our work.

Rest assured that we do our best to satisfy our clients. In addition, if there is any problem with the forwarded gift, the recipient can return it and ask us to change it based on her/his wish.

Your privacy
We keep all personal information you provide us while shopping or for registration and membership, as a secret to us. They will never be given to any third parties.

Secure shopping
There are special techniques for security in payment, financial affairs and information through internet. Also there are companies who take care of this security during any payment or financial process. Almost all online payments which are done by customers of thousands of web sites as well as shops and stores, are made by these companies which are quite reliable, trusty, and provide safest payment option for millions of customers around the world.
We work with leading providers of payment processing and merchant services, so your shopping in our site will be quite safe and secure.
Remember that while shopping from us, we don't see your credit card information.
Your credit card details will be checked by Card processing company (Merchant Service) and your payment will be processed through their international payment processors.

Payment Options
We accept both credit cards and checks.
All major credit cards including Visa and Master Card are accepted.
If you have any problem with these 2 payment options, please contact us for a suitable solution.
Also you have this opportunity to have a deposit in advance for your prompt or phone orders. Be sure that your deposit is refundable as you require.
( We will announce remaining of your deposit after any purchase.)
Please remember that we can deliver your order only after confirming that we have received the expenses.

Refunds
always your payment for your canceled order, remaining amount of your modified order or your deposit is refundable.
In cancellation form (or modification form ) of order, you define whether you desire to take your payment back or you prefer to use it in your future order.
We'll contact you in the case of refunding for the best possible way.
Normally, a credit will be issued towards your credit card (if your purchase has done by credit card.)